Contact Us

Get in Touch with Our Support Team

Have questions about ResumeRank? Need help getting started? We're here to help you succeed with AI-powered recruitment.

Email Support

Get detailed help via email. We typically respond within 24 hours.

support@unicent.lk
Live Chat

Chat with our support team in real-time during business hours.

Phone Support

Speak directly with our technical support team.

+94 11 234 5678
Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Company Information

Address

123 Tech Street
Colombo 03, Western Province
Sri Lanka

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 2:00 PM IST
Sunday: Closed

Different Departments

General Support: support@unicent.lk

Sales Inquiries: sales@unicent.lk

Technical Issues: tech@unicent.lk

Privacy/Legal: legal@unicent.lk

Frequently Asked Questions

How accurate is the AI ranking?

Our AI achieves 85-90% accuracy in candidate ranking, but we always recommend human review for final decisions.

Is my data secure?

Yes, all data is encrypted and automatically deleted after 30 days. See our Privacy Policy for details.

Can I integrate with my ATS?

We offer API access for enterprise customers. Contact our sales team for integration options.

Do you offer training?

Yes, we provide free onboarding sessions and comprehensive documentation to help you get started.

Response Time Expectations

We're committed to providing timely support for all your needs

< 1 Hour

Critical Issues

Platform outages, security concerns, data loss issues

< 4 Hours

High Priority

Feature bugs, processing errors, billing questions

< 24 Hours

General Support

How-to questions, feature requests, general inquiries